diff --git a/davtelepot/__init__.py b/davtelepot/__init__.py
index 506eb13..eb32be4 100644
--- a/davtelepot/__init__.py
+++ b/davtelepot/__init__.py
@@ -14,12 +14,12 @@ __author__ = "Davide Testa"
 __email__ = "davide@davte.it"
 __credits__ = ["Marco Origlia", "Nick Lee @Nickoala"]
 __license__ = "GNU General Public License v3.0"
-__version__ = "2.3.30"
+__version__ = "2.4.0"
 __maintainer__ = "Davide Testa"
 __contact__ = "t.me/davte"
 
 # Legacy module; please use `from davtelepot.bot import Bot` from now on
 from .custombot import Bot
-from . import administration_tools, authorization, bot, helper, utilities
+from . import administration_tools, authorization, bot, helper, suggestions, utilities
 
-__all__ = [administration_tools, authorization, Bot, bot, helper, utilities]
+__all__ = [administration_tools, authorization, Bot, bot, helper, suggestions, utilities]
diff --git a/davtelepot/authorization.py b/davtelepot/authorization.py
index a1005cb..5234df2 100644
--- a/davtelepot/authorization.py
+++ b/davtelepot/authorization.py
@@ -4,6 +4,7 @@
 from collections import OrderedDict
 
 # Project modules
+from .bot import Bot
 from .utilities import (
     Confirmator, get_cleaned_text, get_user, make_button, make_inline_keyboard
 )
@@ -132,12 +133,20 @@ class Role():
 
     @classmethod
     def get_by_role_id(cls, role_id=100):
-        """Give a `role_id`, return the corresponding `Role` instance."""
+        """Given a `role_id`, return the corresponding `Role` instance."""
         for code, role in cls.roles.items():
             if code == role_id:
                 return role
         raise IndexError(f"Unknown role id: {role_id}")
 
+    @classmethod
+    def get_role_by_name(cls, name='everybody'):
+        """Given a `name`, return the corresponding `Role` instance."""
+        for role in cls.roles.values():
+            if role.name == name:
+                return role
+        raise IndexError(f"Unknown role name: {name}")
+
     @classmethod
     def get_user_role(cls, user_record=None, user_role_id=None):
         """Given a `user_record`, return its `Role`.
@@ -488,7 +497,7 @@ async def _ban_command(bot, update, user_record):
     return
 
 
-def init(bot, roles=None, authorization_messages=None):
+def init(bot: Bot, roles=None, authorization_messages=None):
     """Set bot roles and assign role-related commands.
 
     Pass an OrderedDict of `roles` to get them set.
@@ -496,7 +505,7 @@ def init(bot, roles=None, authorization_messages=None):
     class _Role(Role):
         roles = OrderedDict()
 
-    bot.Role = _Role
+    bot.set_role_class(_Role)
     if roles is None:
         roles = DEFAULT_ROLES
     # Cast roles to OrderedDict
diff --git a/davtelepot/bot.py b/davtelepot/bot.py
index 06910f3..3819743 100644
--- a/davtelepot/bot.py
+++ b/davtelepot/bot.py
@@ -219,6 +219,7 @@ class Bot(TelegramBot, ObjectWithDatabase, MultiLanguageObject):
         self._errors_file_name = None
         self.placeholder_requests = dict()
         self.shared_data = dict()
+        self.Role = None
         # Add `users` table with its fields if missing
         self.db['users'].upsert(
             dict(
@@ -2814,3 +2815,10 @@ class Bot(TelegramBot, ObjectWithDatabase, MultiLanguageObject):
         finally:
             cls.loop.run_until_complete(cls.stop_app())
         return cls.final_state
+
+    def set_role_class(self, role):
+        """Set a Role class for bot.
+
+        `role` must be an instance of `authorization.Role`.
+        """
+        self.Role = role
diff --git a/davtelepot/messages.py b/davtelepot/messages.py
index c180f89..725d4f2 100644
--- a/davtelepot/messages.py
+++ b/davtelepot/messages.py
@@ -37,3 +37,140 @@ default_help_messages = {
             'it': "Comandi 🤖",
     },
 }
+
+default_suggestion_messages = {
+    'suggestions_command': {
+        'command': "/suggestion",
+        'aliases': [
+            "/suggestions", "/ideas",
+            "/suggerimento", "/suggerimenti", "idee"
+        ],
+        'reply_keyboard_button': {
+            'en': "Ideas 💡",
+            'it': "Idee 💡"
+        },
+        'description': {
+            'en': "Send a suggestion to help improve the bot",
+            'it': "Invia un suggerimento per aiutare a migliorare il bot"
+        },
+        'prompt_text': {
+            'en': (
+                "Send a suggestion to bot administrator.\n\n"
+                "Maximum 1500 characters (extra ones will be ignored).\n"
+                "If you need more space, you may create a telegra.ph topic and link it here.\n\n"
+                "/cancel if you misclicked."
+            ),
+            'it': (
+                "Inserisci un suggerimento da inviare agli amministratori.\n\n"
+                "Massimo 1500 caratteri (quelli in più non verranno registrati).\n"
+                "Se ti serve maggiore libertà, puoi per esempio creare un topic "
+                "su telegra.ph e linkarlo qui!\n\n"
+                "/annulla se hai clickato per errore."
+            ),
+        },
+        'prompt_popup': {
+            'en': (
+                "Send a suggestion"
+            ),
+            'it': (
+                "Inserisci un suggerimento"
+            ),
+        },
+        'entered_suggestion': {
+            'text': {
+                'en': (
+                    "Entered suggestions:\n\n"
+                    "<code>{suggestion}</code>\n\n"
+                    "Do you want to send it to bot administrators?"
+                ),
+                'it': (
+                    "Suggerimento inserito:\n\n"
+                    "<code>{suggestion}</code>\n\n"
+                    "Vuoi inviarlo agli amministratori?"
+                ),
+            },
+            'buttons': {
+                'send': {
+                    'en': "Send it! 📧",
+                    'it': "Invia! 📧",
+                },
+                'cancel': {
+                    'en': "Cancel ❌",
+                    'it': "Annulla ❌",
+                },
+            }
+        },
+        'received_suggestion': {
+            'text': {
+                'en': (
+                    "💡 We received a new suggestion! 💡\n\n"
+                    "{user}\n\n"
+                    "<code>{suggestion}</code>\n\n"
+                    "#suggestions  #{bot.name}"
+                ),
+                'it': (
+                    "💡 Abbiamo ricevuto un nuovo suggerimento! 💡\n\n"
+                    "{user}\n\n"
+                    "<code>{suggestion}</code>\n\n"
+                    "#suggestions  #{bot.name}"
+                ),
+            },
+            'buttons': {
+                'new': {
+                    'en': "New suggestion 💡",
+                    'it': "Nuovo suggerimento 💡",
+                },
+            },
+        },
+        'invalid_suggestion': {
+            'en': "Invalid suggestion.",
+            'it': "Suggerimento non valido."
+        },
+        'cancel_messages': {
+            'en': ['cancel'],
+            'it': ['annulla', 'cancella'],
+        },
+        'operation_cancelled': {
+            'en': "Operation cancelled.",
+            'it': "Operazione annullata con successo.",
+        },
+        'suggestion_sent': {
+            'popup': {
+                'en': "Thanks!",
+                'it': "Grazie!",
+            },
+            'text': {
+                'en': (
+                    "💡 Suggestion sent, thank you! 💡\n\n"
+                    "<code>{suggestion}</code>\n\n"
+                    "#suggestions #{bot.name}"
+                ),
+                'it': (
+                    "💡 Suggerimento inviato, grazie! 💡\n\n"
+                    "<code>{suggestion}</code>\n\n"
+                    "#suggerimenti #{bot.name}"
+                ),
+            },
+        }
+    },
+    'suggestions_button': {
+        'file_name': {
+            'en': "Suggestions.csv",
+            'it': "Suggerimenti.csv",
+        },
+        'file_caption': {
+            'en': "Here is the suggestions file.",
+            'it': "Ecco il file dei suggerimenti.",
+        }
+    },
+    'see_suggestions': {
+        'command': "/getsuggestions",
+        'aliases': [
+            "/vedisuggerimenti",
+        ],
+        'description': {
+            'en': "Get a file containing all suggestions",
+            'it': "Richiedi un file con tutti i suggerimenti"
+        },
+    }
+}
diff --git a/davtelepot/suggestions.py b/davtelepot/suggestions.py
new file mode 100644
index 0000000..381b7c8
--- /dev/null
+++ b/davtelepot/suggestions.py
@@ -0,0 +1,286 @@
+"""Receive structured suggestions from bot users."""
+
+# Standard library modules
+import asyncio
+import datetime
+
+# Third party modules
+import davtelepot
+
+# Project modules
+from .messages import default_suggestion_messages
+from .utilities import (
+    async_wrapper, get_cleaned_text, make_button,
+    make_inline_keyboard, send_csv_file
+)
+
+
+async def _handle_suggestion_message(bot: davtelepot.bot.Bot, update, user_record, try_no=1,
+                                     suggestion_prefixes=None):
+    if suggestion_prefixes is None:
+        suggestion_prefixes = []
+    suggestion_prefixes = [prefix.strip('/') for prefix in suggestion_prefixes]
+    user_id = user_record['id']
+    telegram_id = user_record['telegram_id']
+    text = get_cleaned_text(
+        update,
+        bot,
+        suggestion_prefixes
+    )
+    text = text.strip(' /')[:1500]
+    if not text:
+        if try_no < 2:
+            bot.set_individual_text_message_handler(
+                await async_wrapper(
+                    _handle_suggestion_message,
+                    bot=bot,
+                    update=update,
+                    user_record=user_record,
+                    try_no=(try_no + 1),
+                    suggestion_prefixes=suggestion_prefixes
+                ),
+                user_id=telegram_id
+            )
+            return dict(
+                chat_id=telegram_id,
+                reply_markup=dict(
+                    force_reply=True
+                ),
+                text=bot.get_message(
+                    'suggestions', 'suggestions_command', 'prompt_text',
+                    update=update, user_record=user_record
+                )
+            )
+        return bot.get_message(
+            'suggestions', 'suggestions_command', 'invalid_suggestion',
+            update=update, user_record=user_record
+        )
+    if text.lower() in bot.messages['suggestions']['suggestions_command']['cancel_messages']:
+        return bot.get_message(
+            'suggestions', 'suggestions_command', 'operation_cancelled',
+            update=update, user_record=user_record
+        )
+    created = datetime.datetime.now()
+    with bot.db as db:
+        db['suggestions'].insert(
+            dict(
+                user_id=user_id,
+                suggestion=text,
+                created=created
+            ),
+            ensure=True
+        )
+        suggestion_id = db['suggestions'].find_one(
+            user_id=user_id,
+            created=created
+        )['id']
+    text = bot.get_message(
+        'suggestions', 'suggestions_command', 'entered_suggestion', 'text',
+        suggestion=text,
+        update=update, user_record=user_record
+    )
+    reply_markup = make_inline_keyboard(
+        [
+            make_button(
+                bot.get_message(
+                    'suggestions', 'suggestions_command', 'entered_suggestion', 'buttons', 'send',
+                    update=update, user_record=user_record
+                ),
+                prefix='suggest:///',
+                delimiter='|',
+                data=['confirm', suggestion_id]
+            ),
+            make_button(
+                bot.get_message(
+                    'suggestions', 'suggestions_command', 'entered_suggestion', 'buttons', 'cancel',
+                    update=update, user_record=user_record
+                ),
+                prefix='suggest:///',
+                delimiter='|',
+                data=['cancel']
+            )
+        ]
+    )
+    return dict(
+        chat_id=telegram_id,
+        text=text,
+        parse_mode='HTML',
+        reply_markup=reply_markup
+    )
+
+
+async def _suggestions_button(bot: davtelepot.bot.Bot, update, user_record, data):
+    command = data[0]
+    user_id = update['from']['id']
+    result, text, reply_markup = '', '', None
+    if command in ['new']:
+        bot.set_individual_text_message_handler(
+            _handle_suggestion_message,
+            user_id=user_id
+        )
+        asyncio.ensure_future(
+            bot.send_message(
+                chat_id=user_id,
+                reply_markup=dict(
+                    force_reply=True
+                ),
+                text=bot.get_message(
+                    'suggestions', 'suggestions_command', 'prompt_text',
+                    update=update, user_record=user_record
+                )
+            )
+        )
+        result = bot.get_message(
+            'suggestions', 'suggestions_command', 'prompt_popup',
+            update=update, user_record=user_record
+        )
+    elif command in ['cancel']:
+        result = 'Operazione annullata'
+        text = 'Operazione annullata con successo.'
+        reply_markup = None
+    elif command in ['confirm'] and len(data) > 1:
+        suggestion_id = data[1]
+        when = datetime.datetime.now()
+        with bot.db as db:
+            registered_user = db['users'].find_one(telegram_id=user_id)
+            admins = [
+                x['telegram_id']
+                for x in db['users'].find(
+                    privileges=[
+                        bot.Role.get_role_by_name('admin').code,
+                        bot.Role.get_role_by_name('founder').code
+                    ]
+                )
+            ]
+            db['suggestions'].update(
+                dict(
+                    id=suggestion_id,
+                    sent=when
+                ),
+                ['id'],
+                ensure=True
+            )
+            suggestion_text = db['suggestions'].find_one(
+                id=suggestion_id
+            )['suggestion']
+        suggestion_message = bot.get_message(
+            'suggestions', 'suggestions_command', 'received_suggestion', 'text',
+            user=bot.Role.get_user_role_panel(registered_user)[0],
+            suggestion=suggestion_text,
+            bot=bot,
+            update=update, user_record=user_record,
+        )
+        for admin in admins:
+            when += datetime.timedelta(seconds=1)
+            asyncio.ensure_future(
+                bot.send_message(
+                    chat_id=admin,
+                    text=suggestion_message,
+                    parse_mode='HTML'
+                )
+            )
+        reply_markup = make_inline_keyboard(
+            [
+                make_button(
+                    text=bot.get_message(
+                        'suggestions', 'suggestions_command', 'received_suggestion', 'buttons', 'new',
+                        bot=bot,
+                        update=update, user_record=user_record,
+                    ),
+                    prefix='suggest:///',
+                    delimiter='|',
+                    data=['new']
+                )
+            ],
+            1
+        )
+        result = bot.get_message(
+            'suggestions', 'suggestions_command', 'suggestion_sent', 'popup',
+            suggestion=suggestion_text, bot=bot,
+            update=update, user_record=user_record,
+        )
+        text = bot.get_message(
+            'suggestions', 'suggestions_command', 'suggestion_sent', 'text',
+            suggestion=suggestion_text, bot=bot,
+            update=update, user_record=user_record,
+        )
+    if text:
+        return dict(
+            text=result,
+            edit=dict(
+                text=text,
+                reply_markup=reply_markup,
+                parse_mode='HTML'
+            )
+        )
+    return result
+
+
+async def _see_suggestions(bot: davtelepot.bot.Bot, update, user_record):
+    chat_id = update['from']['id']
+    query = (
+        "SELECT u.username, u.privileges, s.created, s.sent, s.suggestion "
+        "FROM suggestions s "
+        "LEFT JOIN users u "
+        "ON u.id = s.user_id "
+        "ORDER BY s.created"
+    )
+    await send_csv_file(
+        bot=bot,
+        chat_id=chat_id,
+        query=query,
+        caption=bot.get_message(
+            'suggestions', 'suggestions_button', 'file_caption',
+            user_record=user_record, update=update
+        ),
+        file_name=bot.get_message(
+            'suggestions', 'suggestions_button', 'file_name',
+            user_record=user_record, update=update
+        ),
+        update=update,
+        user_record=user_record
+    )
+
+
+def init(telegram_bot: davtelepot.bot.Bot, suggestion_messages=default_suggestion_messages):
+    """Set suggestion handling for `bot`."""
+    telegram_bot.messages['suggestions'] = suggestion_messages
+    suggestion_prefixes = (
+        list(suggestion_messages['suggestions_command']['reply_keyboard_button'].values())
+        + [suggestion_messages['suggestions_command']['command']]
+        + suggestion_messages['suggestions_command']['aliases']
+    )
+
+    @telegram_bot.command(command=suggestion_messages['suggestions_command']['command'],
+                          aliases=suggestion_messages['suggestions_command']['aliases'],
+                          reply_keyboard_button=(
+                                  suggestion_messages['suggestions_command']['reply_keyboard_button']
+                          ),
+                          show_in_keyboard=True,
+                          description=suggestion_messages['suggestions_command']['description'],
+                          authorization_level='everybody')
+    async def suggestions_command(bot, update, user_record):
+        return await _handle_suggestion_message(
+            bot=bot,
+            update=update,
+            user_record=user_record,
+            try_no=1,
+            suggestion_prefixes=suggestion_prefixes
+        )
+
+    @telegram_bot.button(prefix='suggest:///', separator='|',
+                         authorization_level='everybody')
+    async def suggestions_button(bot, update, user_record, data):
+        return await _suggestions_button(
+            bot=bot, update=update,
+            user_record=user_record, data=data
+        )
+
+    @telegram_bot.command(command=suggestion_messages['see_suggestions']['command'],
+                          aliases=suggestion_messages['see_suggestions']['aliases'],
+                          description=(
+                                  suggestion_messages['see_suggestions']['description']
+                          ),
+                          authorization_level='admin')
+    async def see_suggestions(bot, update, user_record):
+        return await _see_suggestions(bot, update, user_record)